Résumé for Warren Doud
Software and Systems Engineer
Process Improvement Specialist (CMMI, ISO, Kaizen, SixSigma)
Training Specialist and CourseWare Developer
Science Writer
E-Mail: wdoud@gracenotes.info
Overview
Warren Doud is a process improvement specialist and senior science writer with an extensive background in systems and software engineering process development and improvement, database systems implementation, engineering documentation, and systems analysis. He has:
Served as a requirement’s analyst for industrial Enterprise Resource Planning (ERP) development projects, both for large-scale ERP implementations and small-scale developments.
Developed database management systems for company internal administrative functions, document control projects, software engineering archiving, analysis of information flow on U.S. Air Force bases, and inventory and facility configuration management control.
Written system, module, and program descriptions, design documents, training documents, and user manuals for existing systems and systems under development. He has
Had more than 15 years’ involvement in CMM, CMMI, and ISO 9001:2000 process assessment and improvement activities.
Education
MS, Mathematics, Louisiana University, Lafayette, LA
Masters Thesis: Relaxation Techniques Leading to Numerical Solutions of Partial Differential Equations
BS, Mathematics, Louisiana University, Lafayette, LA
Graduate (BA equivalent) Prairie Bible Institute, Three Hills, Alberta, Canada
Extensive personal study in business, computer applications, systems engineering, foreign languages, history, and education.
Some ability to speak, read, and write French and Spanish.
Employment History
2012 to Present - Director, Grace Notes Bible Training Ministry
Sept 2005 to 2011 – Process Improvement Specialist, Ultra Electronics Advanced Tactical Systems, Austin TX
June 2005 to Sept. 2005 – retired (but it didn’t take)
1995 to June 2005 Systems Analyst and Process Engineer, BAE SYSTEMS, Austin, TX
1994 to 1996 - MIS Requirements Analyst, Tracor Applied Sciences, Inc. Austin, TX
1985 to 1994 - System Analyst, Tracor Applied Sciences, Inc.
1980 to 1985 - Database Developer and Technical Writer, Tracor Applied Sciences, Inc.
Experience
2011 to Present
I have been retired from research work since 2011, but I keep busy full time with Grace Notes activities. Here is a list of my tasks.
Send and receive lessons from students who exchange email lessons with me. I have around 70 regular students.
Correspond with directors and senior instructors in Africa, to support pastor training centers and high school classes.
Provide reports to prayer supporters, well-wishers, and donors.
Edit and update existing courses and topical studies. Create new courses. There are now 125 courses and more than 500 categorical studies.
https://www.gracenotes.online/course-catalogManage translation work in Portuguese, Chichewa, French, and other languages. Create raw translations. Format final draft documents. correspond with contacts in Africa. Maintain Translations web pages and translation library. https://www.gracenotes.online/translations-1
Maintain student records and provide certificates and diplomas for pastor classes and the students in secondary schools. There are now (November 2023) 168 adult training centers with 10,800 students. There are active classes in 281 secondary schools, in Zambia, Malawi, and Mozambique with 36,328 pupils. This one line item accounts for more than half my time. :-)
Maintain financial records, donor reports, and funds distribution records.
2005 to 2011
TeamTrack Administrator. Developed or customized workflows for use by Ultra projects. Wrote workflow instructions for more than 40 workflows. Serve as help desk contact for TeamTrack users. Led the project to move all workflows to Serena Business Mashups (TeamTrack Version 7).
Training Coordinator. Developed more than 40 courses for email-distribution, with lessons and quizzes based on existing publications, in the areas of software engineering, systems engineering, project management, and process improvement.
Systems Engineering. Compiled and documented Ultra ATS Systems Engineering Processes and Work Instructions, and processes for conducting systems and software peer reviews. Served as database administrator and trainer for the Dynamic Object Oriented Requirements System (DOORS).
1999 to 2005
Designed, developed, and implemented a database management application for collecting and reporting engineering metrics. Involved in requirements planning for the next generation tool for managing software and systems engineering metrics.
Extensive involvement, and process team leadership, in effort which resulted in company being declared CMM (Software) Level III. From 1991, worked in all company CMM efforts.
Served on Systems Engineering Process Group (SYEPG) for five (5) years. Participated on Process Action Teams for developing Systems processes. Maintained SYEPG web site.
Served on Software Engineering Process Group for seven (7) years. Developed software metrics automated tool (MS Access) and software Peer Review Process documentation and training materials.
Developed a process for planning and conducting engineering Peer Reviews, including writing procedures for Formal Inspections (Fagan), Formal Reviews, and Walkthroughs. Served as Moderator on several Inspection teams. Provided Moderator training to engineering staff.
Designed and developed the Integrated Defense Systems (IDS) Risk Tool, a data management application for collecting and reporting Risk data. Co-author of the IDS Risk Management Handbook.
Database administrator and trainer for the Dynamic Object Oriented Requirements System (DOORS). Developed training modules which saved the company $3000 per student and greatly facilitated users’ introduction to using DOORS.
Designed, developed, and implemented the IDS Training Database, first using MS Access, then worked with a development team to field a SQLServer database browser-enabled application. Application went online in January 2003 and was well accepted. Team won Bronze Chairman’s Award in 2003 and was awarded a BAE Systems Achievement Award.
Team member or leader on twelve (12) Kaizen events which achieved excellent process improvement in several important areas, including Shipping, Material Handling, Product Design, and Information Systems. Two teams won Bronze CAI awards, in 2001 and 2002.
Developed, and administered, a unique e-mail based training program for the IDS Training Department, for distributing training to employees in many subject areas, including Requirements Engineering, DOORS, Microsoft Project and Project Management, and elements of the Rational Tool Set. Received a BAE Systems Achievement Award for this effort.
For Analysis and Applied Research Division (AARD), developed the Division Training Process, documentation, forms, and procedures for maintaining employee training records. This plan was adapted by the IDS Training department for the company’s training process.
Project lead for the effort to bring a department up to CMM Level III. Coordinated CMM activities for several departments. Served as Software Process implementation lead for Peer Reviews. Served on CMM Assessment Teams.
Webmaster for the Engineering Division and the Software Engineering web sites.
Served as Western Data Systems (WDS) MRP System Implementation Team Leader for Tracor Flight Systems in Palmdale, CA. Conducted conference room pilot for training users, and conducted business process surveys in support of the implementation effort.
1994 to 1998
In 1996 Mr. Doud participated in a six-month effort to design and develop the Tracking and Engine Repair Management System(TERMS), a U. S. Air Force initiated Manufacturing Execution System (MES) to provide tracking, controlling, and forecasting capabilities for jet engine re-manufacturing. The four-person Tracor team, working with 12 civilian employees of the San Antonio Air Logistics Center at Kelly AFB, performed a baseline analysis of all re-manufacturing activities for the Pratt and Whitney F100 engine. Mr. Doud was the requirements analyst for this effort.
During the effort, Mr. Doud organized TERMS team activities, analyzed P&W F100 technical orders and specifications, and verified the accuracy of all the Work Control Documents for the F100 Fan Drive Turbine Module (FDT), the subject of a proposed pilot system. This work involved intense research for many weeks, combined with extensive interviewing of Industrial Engineers (Planner and Schedulers), Transportation personnel, shop work leaders, and mechanics, and included physically tracing the route of every part of the FDT module through the system. The result was a document submitted to Tracor software engineers that provided the basis for the installation of a COTS MES system.
For Tracor he developed document search strategies and functions for scientific and marketing research using large database providers (DIALOG, LEXIS-NEXIS) and the Internet. Performed numerous searches for scientific, engineering, and marketing staff, and for Tracor customers under contract.
For the Analysis and Applied Research Division of Tracor Applied Sciences served as proposal publishing director, writer, and configuration manager on numerous proposals submitted by Tracor to U.S. government agencies, the U. S. Navy and Air Force, agencies of the State of Texas, large international airports and commercial customers. Experienced in analyzing RFPs for the purpose of developing proposal outlines.
1985 to 1993
Was a member of a Tracor team of analysts which went to Hahn Air Base in West Germany in January 1988 to conduct an information systems baseline architecture survey for the U.S. Air Force, Europe (USAFE). The project included conducting on-the-job training in data management and survey techniques for Air Force personnel assigned to conduct surveys at other USAFE bases.
Served as a software engineering archivist for a Tracor-Aerospace project to develop software for the Worldwide Military Command and Control Information System Local Area Network (WISLAN). Designed the WISLAN code management library using DEC VAX Code Management System (CMS) and INGRES database management applications software. He designed and developed an automated document production program using the DEC VAX Command Language (DCL) algorithms written to operate under the DEC VMS operating system.
Worked on a Tracor Air Force contract to develop an information systems architecture for Air Training Command (ATC) using database management techniques implemented using dBASE III Plus on Zenith Z-248 microcomputers. During the project he participated in surveys at the Brooke Army Medical Center (BAMC) under the auspices of the Joint Military Medical Command (JMMC) to develop a baseline architecture description of current BAMC computer systems usage.
Mr. Doud designed, developed, and implemented a database management system (DBMS) application, written in dBASE III Plus and installed in Zenith TEMPEST-approved microcomputers, for the U.S. Air Force as part of the Configuration Management and Information System which was developed by Tracor systems personnel for a joint U.S. and Republic of Korea (ROK) C3I system at the Hardened Tactical Air Control Center (HTACC) at Osan Air Base, Korea. The DBMS system was used on a daily basis by Air Force personnel for the tracking of all HTACC equipment, more than 17,000 cables, CCTV, more than 400 E-sized drawings with revisions, and all room layout and cable connection information. The drawings consist of installation drawings, wiring diagrams and associated data required to determine the layout, interconnection and operational installation of all ground communications and electronics equipment and supporting items in the HTACC. Mr. Doud also developed a user’s manual that provided a description of the AUTOCAD, work processing, and DBMS systems and serve as training and reference documents for new and experienced personnel.
Mr. Doud was part of a team which created a base-wide information architecture for USAF, Europe (USAFE). Using the IDEF top down structured methodology, a complete set of information flow diagrams was developed for RAF Upper Heyford, England. His participation included design, development, and implementation of a microcomputer based database management system (dBASE III Plus) for managing data extracted during interviews on the base. He was also part of the survey team on-site in England which conducted interviews in every functional area at Upper Heyford.
Mr. Doud was responsible for a variety of Tracor Applied Sciences management and control functions in support of the Analysis and Applied Research Division (AARD) RDT&E efforts for the U.S. Government. He has designed, developed, and implemented an inventory control system, using dBASE III Plus to track more than 8,000 classified and unclassified documents. He designed and implemented a microcomputer based application to track and maintain status of AARD outstanding RFP’s and proposals.
Contact Information
Warren Doud, 1705 Aggie Lane, Austin, Texas 78757; Phone: 512-458-8923; E-Mail: wdoud@gracenotes.info.